Excellent Customer Service

“Since sites such as Yelp, Google+ Local, and Citysearch started to hit the web, many small business owners are struggling to figure out how to fill them up with glowing, positive reviews from customers. Naturally, consumers are making these sites their first...

Mobile Internet Users and Customer Reviews

While placing a focus on garnering positive online reviews can be helpful, it is also important for small business owners to understand the importance of capturing mobile users when it comes to encouraging online company reviews. Mobile phones have become more popular...

Gain the Competitive Edge

With the wide-range of local review sites now available, most consumers with internet access will check the online reviews of a company before deciding to visit an establishment or purchase goods and services. This has, in turn, made many industries more competitive...