4 Ways to Respond to Negative Reviews

4 Ways to Respond to Negative Reviews

Getting a negative review is never fun, but how you respond is more important than what the review says. By remaining calm, professional and polite, you can make sure potential customers are NOT turned away. Acknowledge the issue and apologize. By simply saying sorry,...
How Virtual Assistants Can Benefit Your Business

How Virtual Assistants Can Benefit Your Business

Even with remote working becoming commonplace, many small businesses have difficulty understanding how a virtual assistant can possibly help them maintain and grow their business presence. In the last article, we discussed the different roles that a virtual assistant...
Virtual Assistants Help Grow Your Business

Virtual Assistants Help Grow Your Business

How you spend your time is vitally important, especially when you’re running a small business or trying to get a startup off the ground. But yet, it seems like there’s too much to do and not enough hours in the day to do it. Trust us, we understand that, and it looks...
Websites, the ADA and You

Websites, the ADA and You

ADA stands for Americans with Disabilities Act (ADA). As far back as 1990, this act was signed into law by President George H.W. And it’s one of America’s most important laws regarding accessibility and civil rights for people with disabilities in all areas of public...