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4 Ways to Respond to Negative Reviews

4 Ways to Respond to Negative Reviews

Getting a negative review is never fun, but how you respond is more important than what the review says. By remaining calm, professional and polite, you can make sure potential customers are NOT turned away. Acknowledge the issue and apologize. By simply saying sorry,...

Bad Reviews Are Killing You

It Doesn’t Matter Why! Unfortunately you can’t please everyone all the time. What is worse is that some people you can’t please at all – ever. The reality is that every business at some point will get a bad review, a negative blog post, or comment. Bad reviews have...