iubenda Certified Bronze Partner

Website Maintenance Plans

Welcome to Our Website Maintenance Program

In today’s fast-paced digital landscape, maintaining a robust and secure online presence is more critical than ever. Our comprehensive Website Maintenance Program is designed to ensure your website remains up-to-date, secure, and optimized for peak performance. Whether you’re a small business owner, an e-commerce entrepreneur, or managing a highly customized website, our tailored maintenance plans provide the essential support and advanced services you need to thrive online.

From 24/7 uptime monitoring and emergency support to real-time backups and detailed performance reports, our maintenance plans cover all the foundational aspects of website management. For those seeking enhanced performance, we offer advanced features like speed optimization, unlimited website edits, and mobile optimization. Our top-tier plans go even further, providing comprehensive security audits, SEO optimization, custom development, and priority support to ensure your website not only meets but exceeds your business objectives. Trust our expert team to handle the technical details so you can focus on what you do best—growing your business.

Maintenance Plug-in Updates (Only)

Maintenance Plug-in Updates (Only) refers to a service that focuses specifically on keeping your website’s plugins up-to-date. Plugins are essential components that add functionality to your website, such as security features, contact forms, e-commerce capabilities, and more. Regular updates ensure these plugins operate efficiently and securely.

What This Service Includes
  • Regular Updates:

    • Automatic or Manual Updates: Depending on the plugin and your preferences, updates can be applied automatically or manually by our team. Backups
    • Scheduled Maintenance: Updates are typically scheduled during low-traffic periods to minimize disruption to your website’s visitors. Updating can disrupt the website from 15 minutes to four hours depending a number of uncontrollable variables. software update compatibility.
  • Compatibility Checks:

    • Pre-Update Testing: Before updating a plugin, we test it to ensure it is compatible with your current website setup and other plugins.
    • Post-Update Verification: After an update, we verify that the plugin functions correctly and does not cause issues with your website.
  • Security Enhancements:

    • Security Patches: Many plugin updates include critical security patches that protect your website from vulnerabilities and threats.
    • Performance Improvements: Updates often enhance the performance and efficiency of plugins, contributing to a faster and more reliable website.
What This Service Does Not Include
  • New Plugin Installations:
    • This service is focused solely on updating existing plugins. Installing new plugins or changing the functionality of your website is not included.
  • Theme and Core Updates:
    • Updating the website’s theme or core software (like WordPress itself) is outside the scope of this service. However, these updates are also crucial and may be offered as a separate service.
  • Custom Development Work:
    • Any custom coding or development work required due to plugin updates is not included. If an update causes issues that need custom fixes, this would be handled separately.
Benefits to Your Business:
  • Enhanced Security: Regular updates reduce the risk of vulnerabilities that can be exploited by hackers.
  • Improved Performance: Keeping plugins up-to-date ensures they run efficiently, improving your website’s overall performance.
  • Reduced Downtime: Scheduled updates minimize the risk of unexpected downtime and disruptions to your business.
  • Peace of Mind: Knowing that your plugins are consistently maintained allows you to focus on running your business without worrying about technical issues.
Why It’s Important

Plugins are integral to your website’s functionality, and outdated plugins can lead to security risks, compatibility issues, and performance problems. Our Maintenance Plug-in Updates (Only) service ensures your plugins are always current, secure, and functioning at their best, providing a stable and reliable experience for your website visitors.

Get Started:

Keep your website secure and running smoothly with our Maintenance Plug-in Updates (Only) service. Contact us today to learn more and ensure your plugins are always up-to-date.

The Maintain Plan

The Maintain Plan is designed for clients who need basic yet essential website maintenance services. This monthly plan ensures your website remains secure, reliable, and up-to-date with minimal effort on your part. Here’s a detailed breakdown of what the plan includes:

Services Included

24/7 Uptime Monitoring:

  • Constant Monitoring: Your website will be monitored around the clock to ensure it remains accessible to your visitors.
  • Immediate Alerts: If your website goes down or experiences performance issues, you’ll receive instant notifications so that swift action can be taken.
  • Proactive Measures: Our team will proactively address any downtime issues to restore your site as quickly as possible, minimizing disruptions to your business.

Emergency Support:

  • Rapid Response: In the event of a website emergency, such as a security breach or critical error, our support team is available to provide immediate assistance.
  • Expert Troubleshooting: Our experienced technicians will diagnose and resolve issues quickly to get your site back up and running smoothly.
  • Peace of Mind: Knowing that expert help is just a call away gives you confidence that any urgent problems will be handled promptly.

Real-Time Daily Backups:

  • Automatic Backups: Your website’s data will be backed up in real time every day, ensuring that the most recent version of your site is always saved.
  • Data Protection: Regular backups protect your website from data loss due to accidental deletions, updates gone wrong, or cyberattacks.
  • Easy Restoration: In case of any data loss or corruption, we can quickly restore your website to a recent backup, minimizing downtime and data loss.

Weekly Reports:

  • Performance Summary: Receive a detailed weekly report summarizing your website’s performance, including uptime statistics, security scans, and backup status.
  • Issue Tracking: The report will highlight any issues detected and the actions taken to resolve them, keeping you informed about your website’s health.
  • Insights and Recommendations: Our reports also provide insights and recommendations for further improvements to enhance your website’s performance and security.
Why Choose The Maintain Plan
  • Reliability: Ensure your website is always available to visitors with constant uptime monitoring and real-time backups.
  • Security: Protect your website from potential threats with emergency support and proactive issue resolution.
  • Convenience: Stay informed and in control with regular reports and expert support without having to manage the technical details yourself.
  • Peace of Mind: Focus on your core business activities while we handle the essential maintenance tasks that keep your website running smoothly.
Get Started

Choose The Maintain Plan for hassle-free website maintenance. Contact us today to enroll and ensure your website remains secure, reliable, and up-to-date with minimal effort on your part.

The Perform Plan

The Perform Plan is an advanced maintenance package designed for clients who require comprehensive website management. This plan includes all the essential features of the Maintain Plan, plus additional services to enhance your website’s performance, responsiveness, and user experience. Here’s a detailed breakdown of what the Perform Plan offers:

Services Included from the Maintain Plan
  1. 24/7 Uptime Monitoring: Continuous monitoring to ensure your website is always accessible, with instant alerts and proactive issue resolution.
  2. Emergency Support: Immediate assistance for any website emergencies, including security breaches or critical errors, with expert troubleshooting.
  3. Real-Time Daily Backups: Automatic daily backups to protect your data and enable quick restoration if needed.
  4. Weekly Reports: Detailed weekly reports summarizing website performance, security scans, backup status, and providing insights and recommendations.
Additional Services Included in the Perform Plan:

1. Speed Optimization:

  • Performance Enhancements: Techniques and tools to improve your website’s loading speed, such as image compression, caching, and code minification.
  • Faster Load Times: Ensures a better user experience by reducing the time it takes for your website to load, which can also positively impact search engine rankings.
  • Regular Performance Checks: Ongoing assessments and adjustments to maintain optimal speed and performance.

2. Unlimited Website Edits:

  • Content Updates: Make changes to your website’s content whenever needed, such as adding new blog posts, updating product descriptions, or modifying images.
  • Design Adjustments: Request tweaks to the design and layout of your website to keep it looking fresh and aligned with your brand.
  • Feature Implementations: Add new functionalities or modify existing features without worrying about additional costs or limits.

3. Mobile and Tablet Optimization:

  • Responsive Design: Ensure your website looks great and functions seamlessly on all devices, including smartphones and tablets.
  • User Experience: Optimize the mobile and tablet user experience, making navigation intuitive and content easily accessible.
  • Cross-Device Compatibility: Regular checks and updates to ensure your website remains compatible with the latest mobile and tablet devices and browsers.

 

Why Choose The Perform Plan
  • Enhanced Performance: With speed optimization, your website will load faster, providing a better experience for your visitors and improving your search engine rankings.
  • Flexibility and Control: Unlimited website edits give you the freedom to keep your site updated and relevant without worrying about additional costs or limitations.
  • Improved User Experience: Mobile and tablet optimization ensures your website provides a seamless experience across all devices, catering to the growing number of mobile users.
Ideal For
  • E-Commerce Websites: Enhance the shopping experience with faster load times, frequent updates, and mobile-friendly design.
  • Content-Heavy Sites: Ensure quick access to rich media content and regular updates to keep visitors engaged.
  • Businesses Focused on User Experience: Provide a superior browsing experience with optimized performance and responsiveness.
Get Started

Take your website’s performance and user experience to the next level with The Perform Plan. Contact us today to enroll and benefit from comprehensive maintenance, enhanced speed, unlimited edits, and optimized design for all devices.

The Pro Plan

The Pro Plan is our most advanced maintenance package, tailored for e-commerce and highly customized websites. This plan includes all the features of the Perform Plan, plus additional services focused on security, content, custom development, and priority support. Here’s a detailed breakdown of what the Pro Plan offers:

Services Included from the Perform Plan
  1. 24/7 Uptime Monitoring: Continuous monitoring to ensure your website is always accessible, with instant alerts and proactive issue resolution.
  2. Emergency Support: Immediate assistance for any website emergencies, including security breaches or critical errors, with expert troubleshooting.
  3. Real-Time Daily Backups: Automatic daily backups to protect your data and enable quick restoration if needed.
  4. Weekly Reports: Detailed weekly reports summarizing website performance, security scans, backup status, and providing insights and recommendations.
  5. Speed Optimization: Techniques to improve your website’s loading speed, ensuring a better user experience and higher search engine rankings.
  6. Unlimited Website Edits: Unlimited changes to your website’s content, design adjustments, and feature implementations.
  7. Mobile and Tablet Optimization: Ensuring your website is fully responsive and provides a seamless user experience across all devices.
Additional Services Included in the Pro Plan

1. Comprehensive Security Audits:

  • Regular Audits: Conduct thorough security audits to identify and address vulnerabilities.
  • Proactive Protection: Implement advanced security measures to protect your website from threats.
  • Detailed Reports: Receive comprehensive reports detailing the findings and actions taken to enhance security.

2. Monthly Content Updates and SEO Optimization:

  • Content Updates: Regularly update your website’s content to keep it fresh and relevant.
  • SEO Optimization: Implement SEO best practices to improve your website’s visibility on search engines.
  • Performance Tracking: Monitor and report on the impact of content updates and SEO efforts on your website’s performance.

3. Custom Development and Feature Updates:

  • Bespoke Solutions: Develop custom features and functionalities tailored to your specific business needs.
  • Regular Updates: Ensure that your website’s features are up-to-date and aligned with your evolving requirements.
  • Innovative Enhancements: Stay ahead of the competition with cutting-edge developments and enhancements.

4. Priority Support and Reporting:

  • Priority Response: Receive expedited support for any issues or requests, ensuring minimal downtime and prompt resolution.
  • Dedicated Support Team: Access a dedicated team of experts familiar with your website’s setup and needs.
  • Detailed Reporting: Get comprehensive reports with in-depth analysis and insights, tailored to your business objectives.

 

Why Choose The Pro Plan
  • Enhanced Security: Comprehensive security audits and proactive measures ensure your website is protected against threats and vulnerabilities.
  • Up-to-Date Content and SEO: Regular content updates and SEO optimization help maintain your website’s relevance and improve search engine rankings.
  • Tailored Development: Custom development and feature updates ensure your website evolves with your business, offering unique functionalities and capabilities.
  • Priority Support: With priority support and reporting, you get the attention and detailed insights needed to keep your website running smoothly and effectively.
Ideal For
  • E-Commerce Websites: Manage large inventories, high transaction volumes, and complex customizations with advanced security and performance.
  • Customized Websites: Benefit from tailored solutions and regular updates to maintain a unique and high-performing website.
  • Businesses Seeking Growth: Optimize content, improve SEO, and implement custom features to drive traffic, engagement, and conversions.
Get Started

Elevate your e-commerce or customized website with The Pro Plan. Contact us today to enroll and benefit from comprehensive maintenance, enhanced security, regular updates, custom development, and priority support.